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Page 18                                                         www.beveragestandardsassociation.co.uk

                                                                                         APRIL. 2021 | VOL. 16


          Reopening - how to save time, money


                                     and reduce stress




       Preventative maintenance is key as the                    The industry is relying on its

       hot beverages industry relies on efficient                equipment more than ever
       equipment more than ever.
                                                                 In the face of the financial implications
       It’s fair to say that the pandemic has                    brought about through the pandemic, it

       confronted the hot beverages industry with                is more important than ever to have
       unparalleled challenges. While operators                  efficient and fully functioning equipment
       have been adapting to new measures, they                  to ensure a smooth business operation
       have also been dealing with uncertainty                   and to avoid costly down time.

       around job security, the extra issue of less
       time and staff to complete their usual                    BRITA recently conducted independent
       workloads and the financial challenges                    research among hot beverage decision
       associated with tighter budgets.                          makers to identify the key challenges

                                                                 presented by the pandemic and drill
       Although the majority of challenges                       down into how this is impacting the
       presented have been completely out of                     industry’s equipment.
       businesses’ control, equipment maintenance

       is one area that hot beverage operators can               The results?
       address in order to help save time, money                 It’s no surprise that damaged equipment
       and reduce stress.                                        has a huge effect on the stress levels

                                                                 among staff. However, our research also
                                                                 showed that many are still working with
                                                                 equipment that needs replacing or

                                                                 repairing.


                                                                 The reality is that repairs, or the complete
                                                                 replacement of equipment, will have huge
                                                                 implications on operations and stress

                                                                 within the workplace, at a time where
                                                                 operators are already under pressure. A
                                                                 fifth of hot beverage staff admitted that

                                                                 broken equipment would cause stress in
                                                                 the workplace and 40% say broken
                                                                 equipment would impact business’
                                                                 profits.
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