Page 57 - Computer Based Training OUM

Week 7

Topic 7: How to Teach Principles

Readings

Clark R.C. (2008). Developing Technical Training—A Structured

Approach for Developing Classroom and Computer-Based
Instructional Materials. (Third Edition). California: John-Wiley &

Sons.

Study notes

1. Knowledge Work and Principle-Based Tasks

 knowledge worker is primarily a specialist who directs
and disciplines her own performance through organized

feedback from colleagues, customers, and supervisors

 In the age of the knowledge worker, much of the strategically

critical work that makes organizations productive relies not
on procedures but on principle-based tasks

2. Near and Far-Transfer Training

 The focus in procedural learning is on the how to, whereas

the focus in principle-based learning is thew hat, why, and
how

 Near-transfer training involves the teaching of tasks that

are procedural. That is, you can show the employee the
exact steps he should take to achieve the desired outcome

 Far-transfer tasks are performed under circumstances
that are dynamic. Because the actual steps must be

adapted to fit each situation and will be different every
time, a more robust type of learning must take place—

one that enables workers to adapt guidelines to different
work-related contexts