Page 14 - 2019 Online Course Catalog

F11 - Full Screen
Microcourses by Topic or Exit Catalog

 Making Your Meetings Work
Your meetings have many uses: relaying information, solving problems, developing ideas, updating people,
building commitment, or making decisions. Meetings exist to meet these practical needs in the first place.
But to be truly effective, a meeting also must address participants' personal needs. When people leave a
meeting believing their time was well spent and their participation was useful, then you know your meeting
was a success.

 Planning to Lead a Virtual Meeting
Your team is geographically dispersed. Some members work at one location, while others work from home.
Still others are scattered around the globe. Bringing everyone together for a face-to-face meeting would be
expensive, if not impossible. The solution is to bring them together with technology via a virtual meeting.

 Productive Interactions
Do you wish your meetings could be more productive? Check out these five easy steps for structuring
meetings, or any type of interaction. These steps will help you make sure that all important information is
covered, people are engaged and committed, and discussion goals are achieved. No longer will you and your
team members wonder who is supposed to do what, by when.

 Rescuing Difficult Meetings
Arguments, interruptions, vocal and
wandering discussions. You've been there
when these and other problems have derailed
a meeting. And you know how you felt:
frustrated, annoyed, even resentful. After all,
your time's too valuable to be wasted in a
meeting that's going off track.

You don't have to let the disruption win. In
this course, you will learn to use the right
techniques to help make sure your time is
well spent in every meeting.

Performance Management

 Discussing Performance Expectations
Because it's so critical that individual performance goals support the overall strategy, many organizations
have performance management systems that outline a formal process for setting expectations. What could
be easier than sitting down with an individual and working through the process, right? Well, effective leaders
know that setting expectations discussions also require the "human touch."

 Discussing Performance Progress
Discussing Performance Progress Do you wonder why you have to spend valuable time having performance
progress reviews with people? After all, if the person is meeting or exceeding expectations, you both already
know it. And if the person isn't meeting expectations, chances are that all you'll face in a discussion are
defensiveness and excuses. Right? Wrong! You can turn a progress review discussion from a waste of time to
a beneficial experience for everyone by using the right approach.

13