Page 19 - 2019 Online Course Catalog

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Standard e-Learning Courses by Topic or Exit Catalog

Coaching

 Advanced Coaching
Participants advance their coaching skills by applying the Interaction Essentials and feedback skills learned in
previous courses in coaching situations that do not allow for a face-to-face, sit-down discussion where the
leader and direct report can solve the issue in one meeting.

Four advanced coaching techniques ensure that leaders no longer miss opportunities to bring out the very
best in all direct reports.

Helps leaders:
 Increase the agility and impact of their coaching.
 Make the most of each coaching opportunity.
 Provide input to help team members gain timely insights into their work.
 Enhance the confidence and competence of their staff on an ongoing basis.
 Build an engaged workforce that feels challenged and valued.

AUDIENCE: Supervisors, Team Leaders, Managers

 Coaching for Peak Performance
Effective coaching is one of the most important drivers of team member performance. Whether leaders are
guiding people toward success in new or challenging situations or helping people improve or enhance their
work performance, their ability to coach and provide feedback makes the difference between mediocrity and
high performance.

Helps leaders:
 Encourage people to take ownership of, and be accountable for, their work performance.
 Create a work environment where people are comfortable taking on the risks associated with new
responsibilities.
 Boost morale, improve productivity, and increase profitability by coaching for peak performance
 Manage work performance issues in a fair, consistent manner.
AUDIENCE: Supervisors, Team Leaders, Managers

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