Page 5 - DEGW Annual Review 2009/10

Microsoft
Average savings of 15% over five years on cost

and 13% on space against a traditional approach

Microsoft’s Sales, Marketing, and Services automated survey of every employee involved

Group (SMSG) – the engine behind the in project, to accurately predict the mobility

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successful adoption, deployment, and use patterns population in any given site.

of Microsoft solutions and technologies by The expected results from the new process are:

customers worldwide – occupies 50% of

the corporation’s global real estate portfolio, – Physical design solutions aligned with SMSG’s

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o

with 46,000 employees, based in more than mission better showcase Microsoft

100 countries. technologies, brand and values

Having joined Microsoft on long term contract – Increased support for in­office collaboration

in 2008 to work as an extension of the Global and mobility

Workplace Strategies team (GWS) within Real

– Improved employee satisfaction with the

Estate Facilities, DEGW initially focused

&
workplace

‘Understanding the business
primarily on workplace research. The output

f
strategies our internal
of that research identified the opportunity for – An average saving of 15% on cost over five

o

i
s
clients essential to
implementing significant workplace change across years and 13% on space against Microsoft’s Medium and large sites

a

establishing strong value
many cultures and geographies using a consistent traditional approach adjacencies diagram

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f

method design and programme delivery.

proposition for change in the
– Faster design development of space

workplace. The engagement
In collaboration with the GWS team, DEGW programming

process we have developed
developed an integrated end­to­end process – Helps employees quickly adapt to changes

helps us to really get to know
that allows project delivery teams to create a by maximising understanding, buy­in, and

our clients, thereby enabling
progressively more accurate space programme excitement around new workplace concepts

for each SMSG office as its project unfolds; the

t

us align their business
within SMSG

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process also identifies opportunities for greater

goals and objectives to

space utilisation in the existing portfolio. DEGW This integrated approach to workplace delivery

provide effective workplace
developed complete toolkit which provides allows workplace change to be successfully

a

solutions.’
a consistent and comprehensive change delivered in a

scalable, consistent and accurate

Brian Collins
management framework for local project fashion, without the business having to invest too

Group Manager,
teams when delivering projects globally. much time or money in workplace research at the

individual project level.

Global Workplace Strategies,
This highly innovative process for rapid

Microsoft
mass customisation ensures that each project The entire programme was developed, piloted,

automatically aligns with Microsoft’s global and launched within a year.

design guidelines for sales offices and responds

to detailed local work patterns through an

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