Page 58 - FY18 Advanced Services Strategic Plan

Collaboration plan for growth

AS Financials Growth Strategy
CAGR • Leverage integration with Sales and Engineering to support technical strategy
+8% and growth opportunity
• Capitalize on Services team’s breadth of market and customer knowledge
$494
$413 $436 $466 • Support demand for new OpEx subscriptions
$364 • Drive services to support adoption of cloud platforms
Bookings • Cultivate engagements which allow cisco to align people, process,
($ Mil) and technology
• Leverage upsell opportunities with shift toward one sale of optimization
FY16 FY17 FY18 FY19 FY20 (i.e. Business Critical) and regional delivery teams
• Develop custom solutions involving software and integrations to meet
Bookings -5% 14% 6% 7% 6% Customer needs
Growth
• Simplify the service offers, SKUs, and deliverables across technologies to
allow easier sales and quicker partners/customers adoption

Cisco as Trusted Advisor Accelerate Product Operational Efficiency
• Invest in “value realization” services for • Develop and scale application integration • Refresh design, deployment and validation tools to
complex businesses capabilities - extending collaboration into capture value as on-premise commoditizes
• Integrate security in portfolio and messaging business processes • Continue focus on automated delivery tools
• Market our ability to simplify the migration to • Drive multi-vendor capabilities to enable • Unlock new business value at the intersection of
hybrid environments for enterprise customers replacement strategies Consulting, Cloud Implementation, SW Integration,
• Scale core services business supporting “on and Adoption
premise” customers
• Transition from on premise to hybrid to cloud
• Tightly align to product go-to-market strategy
* Data from LRP – Financials.xls
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