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04 - FAQ’s

5. Is it important to fill the application form with a specific colour
like red or black?

Application form should be filled-up with black or blue ink only, as it
gives clarity to a reader.

6. I see lead ID number stated on the top of the application form.
How do I generate it?
The lead ID number is generated through the system once the lead is
entered in the mobile app.

7. What should I do if there is any overwriting?
In case there is any overwriting, it should be countersigned by the cus-
tomer. Strike out and write again with counter signature of all the
applicants of the loan. Do not use whitener to make corrections on the
application form.

4.2 - About Applicant and Co-applicants

8. Why do we have individual and non-individual columns printed as
applicant and co-applicant in the personal detail section?

An applicant can be individual or non- individual. So both the options
have been made available under the column of applicant and
co-applicant.

For eg: If Ranjeet Kapil Sharma wants to take a loan based on income
of his Private Limited Company and his personal income then his
company can be the first applicant or co-applicant. In such scenario
you have to mark it as “non-individual” under the specific head.

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