Page 95 - (FINAL!) UPDATED 13.0) 2020-2021 HANDBOOK - SEPTEMBER 2020 EDITION_Neat

j. Assistant Regional Directors may serve in the role of Regional Director in the absence of
the Regional Director.
k. Assistant Regional Directors may serve as Acting Regional Director in the event of a
Regional Director vacancy until such time the region elects a Regional Director.
2. Expectations: Assistant Region Directors will at all times:
a. Provide excellence in membership services
b. Act in a fiducially responsible manner.
c. Respond to all inquiries in a professional, timely and consistent manner.
d. Act, and treat others, in a professional and respectful manner.
e. Be treated with the respect due that of an industry professional.
f. Provide knowledge-based advice, support and assistance to all association constituencies.
g. Maintain personal and professional standards of integrity, and ethics.
h. Support diversity, equity and inclusion.

ROLE OF NATIONAL OFFICE (STAFF)
(formerly found in Article IV, Section 5)

A. Included are the minimum roles and responsibilities assigned to the NJCAA National Office. These roles and
responsibilities may be amended by the NJCAA Board of Regents in compliance with the approved NJCAA
legislative process.

B. Scope: The National Office of the NJCAA is responsible for executing the mission of the Association by servicing
the needs of its diverse membership, providing leadership and expertise in all matters related to the association
and acting as a resource for all constituencies and stakeholders in two-year college athletics. The National Office
of the NJCAA will conduct business in a manner consistent with the core values of the NJCAA in support of the
strategic directions and goals agreed upon by the Association.
C. Staff:
1. The staff of the National Office shall be hired, supervised and evaluated by the NJCAA CEO.
2. The National Office staff shall be subject to annual performance evaluations by the CEO based on
clearly defined and communicated responsibilities, expectations and performance standards set by
the CEO.
D. Responsibilities:
1. Service:
a. Provides excellence in membership services.
b. Provides excellence in service to all constituencies in pursuit of the NJCAA strategic goals.
c. Ensures enforcement of the NJCAA’s constitution, bylaws and sport rules and regulations.
d. Ensures the accomplishment of the NJCAA strategic goals.
e. Develops and implements programs in support of the NJCAA strategic goals.
E. Operations:
1. Provides collaboration, input, leadership, expertise and support in all areas of association business,
including but not limited to:

a. Student-athlete eligibility and benefits, compliance and appeals.
b. Membership education and leadership development.
c. Championship and association bids/events/meetings.