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Chapter Three: Define








                                           Key Findings of Descriptive Research







                                            At the conclusion of this section,  I aimed to distill the findings into a comprehensive
                                                                                                                                                •   Confusion of patients due to lack of information about the treatment struc-
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                                                                                                                                                    ture
                                            list encompasses both positive aspects to maintain and negative aspects to
                                                                                                                                                •
                                            address, emphasizing the need for innovative solutions to mitigate shortcomings
                                                                                                                                                •   They are not satisfied with having to always attend the clinic in person.
                      RESEARCH PROJECT
                                            and amplify strengths in the final solution.
                                                                                                                                                •
                                                                                                                                                •   Patients do not receive enough information during the treatment session

                                                                                                                                                    in the clinic.
                                                                                                                                                •
                                                                                                                                                •   They want treatment provider information.
                                                                                                                                                •
                                                                                                                                                •   They want a treatment method that befits a technological university like
                                                                                                                                                    SETU.
                                                                                                                                                •
                                                                                                                                                •   They want to know how to do the exercises so they can refer to it and do
                                                                                                                                                    the exercises.

                                                                                                                                                •
                                                                                                                                                •   They complain about forgetting exercises at home
                                                                                                                                                •
                                                                                                                                                •   They want the clinic receptionist to remember them and not wait
                                                                                                                                                •
                                                                                                                                                •   They want to receive the necessary information about their problem and
                                                                                                                                                    disease.

                                                                                                                                                •
                                                                                                                                                •   They want to receive treatment progress results.
                                                                                                                                                •
                                                                                                                                                •   They want to be constantly interacting with the treatment provider.
                                                                                                                                                •
                                                                                                                                                •   They want quick answers
                                                                                                                                                •
                                                                                                                                                •   They are very satisfied with the friendly behavior of the clinic staff.

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