Page 40 - Norco Patient Orientation Handbook e-book
P. 40
CPAP OR BiPAP Troubleshooting Guide
PROBLEM POSSIBLE REASON(S) SOLUTION(S) WHO TO CONTACT
Eyes red and or swollen 1. Mask too tight causing air leak into If mask has forehead or bridge Norco
eyes adjustment:
2. Mask to loose causing air leak into 9 Move mask towards bridge of nose
eyes to seal area
9 Adjust mask as loose as possible to
stop the leak.
9 Don’t over tighten straps
Symptoms of OSA have 1. Machine not calibrated properly 9 Verify machine is at prescribed Norco
returned 2. Recent weight gain pressure Your Physician
3. Using CPAP less than 4 hrs/night 9 Monitor weight gain
4. Mask worn or leaking 9 Increase hourly/daily CPAP use
9 Adjust or replace mask
Feeling ‘bloated’ or Air escaping into your stomach 9 Sleep on your side Norco
uncomfortable 9 Decrease CPAP pressure (on Dr’s Your Physician
order only)
9 Try Bi-Level device (on Dr’s order
only)
CPAP / BiPAP Replacement Supplies
The following table lists replacement frequencies for CPAP/BiPAP accessories allowed by Medicare, Medicaid,
and most insurance companies:
Description Replacement Allowance
Mask 1 every 3 months
Nasal Pillow or Mask seal 2 per month
Full-face Mask seal 1 per month
Headgear 1 every 6 months
Chinstrap 1 every 6 months
Tubing 1 every 3 months
Filter, Disposable (usually white) 2 each month
Filter, Non-disposable (usually gray) 1 every 6 months
Humidifier Chamber 1 every 6 months
It is recommended that masks, tubing and filters be replaced according to the schedule shown above for
successful use of the equipment.
A notification is sent out to patients at the interval they are eligible for supplies. You may respond to the
notification and receive a direct shipment of supplies or go directly to the local Norco branch to get
replacement supplies.
Contact your local Norco branch if you have questions regarding this service.
CPM
Education
Discuss the purpose of CPM (continuous passive motion): 1) For post-surgical rehabilitation, 2) To prevent
scar tissue or development of adhesions, 3) To prevent rigidity of joints, 4) To increase the range of joint
motion.
