Page 6 - DDS July 2017 Newsletter The Scoop

MEET Yolanda Hammond MEET Lucy Nash
IDEC Driver Examiner of the Year DDS Fastest Typist 2017

Yolanda Hammond of the Albany DDS Customer After a heated statewide competition, Lucy Nash
Service Center has been serving as Georgia’s of the Conyers CSC was crowned the 2017 DDS
Driver Examiner of the Year with International Fastest Typist Champion. Lucy’s time was 2:15.
Driver Examiner Certification (IDEC) sponsored
by the American Association of Motor Vehicle Each District’s Fastest Typist Winner traveled to
Administrators (AAMVA). Yolanda has been a the Atlanta CSC to compete. After several
driver examiner for four years and serves tiebreakers, Lucy was crowned the 2017 Fastest
thousands of customers annually. Typist and among other special awards, she
received the opportunity to travel to Chattanooga
Yolanda’s accuracy rate is 99.83% for the 10,793 for the 2017 AAMVA Region II Conference.
annual transactions that she completed. She
regularly receives complements from customers
that she assists, and averages just 6:18 (six
minutes and eighteen seconds) per transaction.
Not only does Yolanda provide exceptional
customer service, but she also exhibits a strong
leadership capability, has the trust and respect of
her peers and serves as a role model to others.

(L-R) Commissioner Moore, District 8 (L-R) Deputy Commissioner Ricky Rich, Fastest
Manager Kyle Cain, Yolanda Hammond and Typist Lucy Nash, and Commissioner Moore.
Albany Center Manager Sharia Johnson-
Clinton.