Page 20 - October Impression

PATIENT EXPERIENCE

Stores From the Heart

"Every one of the staff members were "I have and continue to have such

pleasant and professional. I have never had a amazing care from everyone in the
bad experience at Johns Hopkins in the 14 hospital. Not that I want to come back
years I have been going there for my health. anytime soon but I know Bayview is now

They are truly the best in my opinion." and forever my go to hospital. All of you

are amazing from the cleaners, food
"I appreciate the time and care that the staff, every nurse, doctor, security
staff showed me. They make sure that you guards...EVERYONE! Thank you!"
are comfortable and calm when going thru

this procedure. Thank you for your
service." "The staff I had was absolutely amazing.

They were knowledgeable, courteous,
"I was very pleased with my overall and diligent. My expectations based on
experience. Everyone involved with my any previous comparable experiences
testing was knowledgeable and very were exceeded in every possible way

professional." throughout the visit."

"Wow! I am grateful for the care I rcvd!! From scheduling my appt, getting directions from

the scheduling line that day lol, the prompt & professional front desk and especially with
my tech (Gia) and the Dr working with her. I was very impressed with the time they took to
conduct my ultrasound and the turn around time in which results were sent to my dr. I have

this scan regularly and this was by far my best experience. When you're faced with medical
challenges & chronic health issues, it's a blessing to have the process go as smoothly &
efficiently as it did. I felt that I was cared for as a person and this is the type of care I'd want
for my family, too. Great job!! "

"Hello !! My Imaging Tech was George. I always get him for post OP imaging. What

beautiful soul he has as he is so careful on how I move around for various films and really
cares for me not just as a patient, but as a human being. He is so very kind, quick witted,
and love to see him laugh ! He truly loves John's Hopkins and his his fellow team and all of

us who visit him every day. This man has been touched by God as he an Angel walking on
this earth. We always have the greatest conversations and cannot wait to see him again.
Whoever found this young man should be congratulated.”