Page 18 - IMPRESSION Newsletter March19

PATIENT EXPERIENCE

Stories From the Heart

"The people in the IR were most "Amazing team of professionals.
concerned with my comfort and Positive attitudes all around. From
explained what I could expect. In the OR housekeeping, techs, nurses to doctors

Doctor Reifsnyder and everyone else all were excellent. Felt well cared for
that was in there worked as a well and would recommend to anyone. "
synchronized team. I was well

medicated but aware of what was
happening. I knew I was in good hands, "No one loves hospitals. But every time I
how comforting. In the IR after the come JH I am always treated with

procedure Nurse Tom, don't know his kindness and humor. The staff is so
last name, was there to check on me and professional and still warm and friendly.
explain the dos and don't for the next Your staff is amazing. "

few days, he was amazing. All around I
don't how I could of been in better
hands. "
"All staff were excellent and
professional. Larissa the nurse who put
in my iv was excellent and got it in first
"I'm just amazed at all that goes into my
visit. Extremely happy with my time and made it look so easy - which it

experience. Happy there is a facility like isn't in me as I am a hard stick!!! Larissa
Johns Hopkins." was very helpful and thoughtful as well
as a professional at her job. "

"Imaging staff from chest xray, chest CT, as well as ultrasound doppler of my legs were all
awesome people very caring, compassionate & extremely knowledgeable. Helping me
from start to finish get through all my tests . Imagining staff keep up the great work!

You guys rock !"

"The overall experience was excellent, they took the time to listen to the fact I was out of
state and worked with me in scheduling a time that wouldn't cause me to be sitting in the

car for longer than necessary. The staff was very respectful and caring. The stress with
being sick and uncomfortable was taken into consideration and everyone was extremely