Page 80 - MarTol

COMPUTER SYSTEM SERVICING NC II - CBLM

INFORMATION SHEET 2.1-3
Team Roles and Responsibilities

Learning objectives:

1. Learn and apply the team roles and responsibilities.
2. Know the specific responsibilities of team members in a team.

Working in groups is a very common phenomenon in the private sector and
government agencies. It is important that each member of a team to not only be an
active participant in the team, but also to be certain that all other team members are
contributing members of the team. There are many ways in which members of a
team can contribute. Some may lead with key concepts; others may supply key
details; while others may assist in sharpening or further development of certain
details or concepts. It is expected that you will discuss your individual efforts with
other members of the team. You may also discuss the problem with class members
from other teams, but not to the exclusion of the members of your own team.

Team members don't have specific responsibilities, but their participation is
critical to the team's success. Team members must agree to:

 Be enthusiastic and committed to the team's purpose.
 Be honest and keep any confidential information behind closed doors.
 Share responsibility to rotate through other team roles like facilitator, recorder,
and timekeeper.
 Share knowledge and expertise and not withhold information.
 Ask questions, even seemingly "dumb" ones. Often the new perspective of
"inexperienced" team members can provide insight.
 Fulfill duties in between meetings.
 Respect the opinions and positions of others on the team, even if the person
has an opposing view or different opinion.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 79 of
City CATION SYSTEM Mario Elmer B. Revision #___ 115
SERVICING NC II Tolo