Page 82 - MarTol

COMPUTER SYSTEM SERVICING NC II - CBLM

Group Control or
Individual Responsibilities
Override

1. Interrupts the meeting to remind the
group about a process concern.
2. Evaluates norms and methods used
during the meeting. 1. Agree on specific
Facilitator
3. Between meetings, coaches individual meetings which
team members. Facilitator should
4. Mediates conflict among individuals attend or not attend.
within the group.
5. Collects and summarizes anonymous
questionnaires and ballots.

1. Notify Coordinator about not being able
to attend a meeting.
2. Bring individual calendars/schedules,
distributions received, and personal
notes to the meeting.
3. Bring name tags or name tents when
appropriate.
4. Arrive at meetings prior to the start time.
5. Help in room setup when needed.
6. Turn electronics (beepers, phones, etc.) 1. Define what
off tone mode during meetings. precautions are
Team 7. Greet other members of the team. needed to maintain
Members 8. Write questions and comments down to an appropriate level
participate when appropriate. of confidentiality.
9. Clarify concerns before identifying 2. Define rules for
solution options. members to
10. Focus on creatively addressing interests
rather than selling specific
options/positions.
11. Clean up the room (align chairs, discard
trash, etc.) before leaving.
12. Respect requests for confidentiality.
13. Complete assignments between
meetings.
Brief members who are absent.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 81 of
City CATION SYSTEM Mario Elmer B. Revision #___ 115
SERVICING NC II Tolo