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COMPUTER SYSTEM SERVICING NC II - CBLM

Group Control or
Individual Responsibilities
Override
1. Defines the team's Charter approved by
a Strategy Council which
controls/supports cross-functional teams.
2. Recruits the team's Coordinator.
3. Recommends potential members for the
team.
4. Requests budget of time from managers 1. Decide who should
of potential team members.
be invited to
5. Decides who should be invited to the subsequent
initial/kick-off meeting.
6. Introduces team members to each other. meetings.
Executive 7. Explains to the team the need for their 2. Request specific
Sponsor meetings which
contributions and how their work fits
within the organization as a whole. Sponsor should
8. Reports the progress of the team to a attend or not attend.
Strategy Council.
9. Resolves conflicts the team has with
other groups.
10. Clarify whether different people carry
different "weight" in discussions and
decisions.

1. Recruits members to join the team.
2. Greets team members as they arrive.
3. Calls the meeting to order at the
appointed start time.
4. During the meeting, controls the order of
events.
5. Proposes Agenda topics and how much
time should be devoted to each topic.
Coordinator 6. Concludes the meeting at the appointed 1. Agree on how much
ending time.
/Chairperson 7. Clarifies the method for making time to spend on
/Leader each topic.
decisions (consensus, voice vote,
anonymous ballots, etc.) before
discussions begin.
8. Creates and maintains team Project
Plans (e.g., flow charts).
9. Anticipates, seeks, and reserves
support services needed by the team.
10. Arranges for refreshments food, travel,
lodging, etc. for team members.

Date Developed:
SECTOR ELECTRONICS Document No.
May 04, 2020
RTC Issued by:
ZAMBOANGA QUALIFI- COMPUTER Developed By: Page 80 of
City CATION SYSTEM Mario Elmer B. Revision #___ 115
SERVICING NC II Tolo