Page 42 - India's 10 Best Tour Arranging Companies For 2019

platform booking interface, soon to be made public. But increasing customer willingness to spend on holidays and
we also have several other ideas on creating unique travel experiences, particularly as the new millennial generation
experiences and using the Travelxp brand to further our shifts their tastes from luxury retail expenditure to
inroads into this space. expenditure on travel.

* What are your views on today’s industry scenario? * Explain the Travelxp India Private Limited journey
till date, and how Travelxp India Private Limited
While the Industry is reaping the benefits of India’s tackled any initial struggles?
‘start-up’ revolution in terms of newer brands focused on
different segment groups in the travel space, as well as So far, we have been running a steady ship, as we have
some of the best low cost carriers in the global aviation mainly focused on our channel viewers and our corporate
space, there are larger structural issues in the Industry that partners. As we move towards the launch date of our B2C
have to be solved. The growing mismatch and distrust product, we are confident of what we are bringing to the
between suppliers, including hoteliers, operators and market, and anticipate a good
airlines, and the aggregators are manifesting themselves consumer response to the same.
in random, sporadic incidents of hotels pulling out from The challenges we then face,
OTAs and expressing their discontent, but a larger, more we will solve as a team, but we
organised collective action is not far off unless some are confident of driving forward
structural changes are made to these business relationships. as we have a young, dynamic
This is the major challenge and roadblock the industry and passionate team committed
faces. However, we are confident and optimistic that to creating the most customer
the Indian travel space is fast growing, and there is an centric travel business.