Page 30 - SCSL - SCSL - Cisco Enterprise Agreement Value Selling Workshop v6.1
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Customer Lifecycle Management


       Drive
     Adoption      A software-centric, virtuous cycle that delivers Recurring Value to customers and
                   Recurring Revenue to Cisco Partners enabled by strategic buying programs




                Realized                                                                                 Principles
              Value of Cisco       Customer             Systematic
              Platform and                              Up Sell and
               Relationship                              Cross Sell                           Transition existing portfolio

                 Adopt                                    Expand                         1    to recurring revenue


     Recurring                                                Recurring                  2    Deliver ongoing innovation to
                                                                                              increase customer value
         Value                                                 Revenue
                                                                                              Improve price realization with
                                                                                         3    programmatic discounting

                Ongoing                                  Increased
                Access to                               Commitment                            Fuel competitive displacement
               Technology                                 to Cisco                       4    through cross-portfolio selling
               Innovation                               Technology
                 Land                                     Renew

                                     Partner
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