Page 31 - SCSL - SCSL - Cisco Enterprise Agreement Value Selling Workshop v6.1
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Adoption Drives Value Realization
Drive
Adoption
After Customer Success
Expand
19%
Before Customer Success Expand
97% 6%
88% 85% 86%
80% Expand
67% 12%
63% 65%
57% 53%
53%
48%
Usage Renew Rate Usage Renew Rate Usage Renew Rate Usage Renew Rate Usage Renew Rate Usage Renew Rate
Collab ELA AMP4EP SNTC Collab ELA AMP4EP SNTC