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The approach successful


       partners take








                              Leadership driven                                               Manage                             Strategic





                 Customer-driven approach

                                                                                                                                 decision

                                                                                                                                     and



                                                                                                 and
                                                                                             motivate                           approach                                          Financial model-driven approach

                                                                                              change
                                                         Develop
                              Employee driven            services
                                                                                          (top-down)
                                                        new skills
                                                             and











                                                                                                                                        Partner size





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