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Reach                                       Engaging with your customer and
                                                          educating them through a variety of
                Engage                                    touch points ensures that your brand
                Engage                                    and solution offerings will be kept top-
                Convert                                   of-mind when making purchasing
                                                          decisions.
© 2014 Cisco and/or its affiliates. All rights reserved.
                                                          Common tools/strategies used include:

                                                          • Creating a blog that showcases industry experts and
                                                            drives traffic back to relevant product sites

                                                          • Establishing a twitter or micro blog account to share
                                                            commentary on cloud industry developments and
                                                            success stories

                                                          • Participating in LinkedIn or social networks catering to
                                                            business professionals

                                                          • Shared demonstrations, tips, and presentations on
                                                            multimedia services such as Vimeo, YouTube, or
                                                            SlideShare.

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