Page 65 - Enterprise Licence Agreement - ELA

Collab Plus ELA Sales Process (Mapped to SFDC Stages) A/C Team &
Licensing
(1) Prospect Meets Deal Criteria >$500K > 2,000 KW or
TCV > 500 Agents Execs

Partner

Customer

CTG ELA
Team

(2) Qualify Confirm KW / Confirm Suites & Term & Confirm Use Cisco BU Approval
(3) Proposal Agents, Legal Adoption Start Partner Capital?
Services Date via ELA
Entities Y/N Legal Tool

Deal Must
be in SFDC

Installed Base Assessment & Proposal BOM DSA Pricing A2Q
Residual Services Calculation Pricing Creation Approval to Phase 2

Complete Partner

(4) Agreement Final Proposal Customer Acceptance
accepted by Customer of T&C’s via ELA Legal

Tool

( 5) Closing Order Booked via Partner Validation of compliance Compliance Hold Shipment
(BOM, Legal, A2Q etc.) Release via

eDelivery

Post Sale On-Boarding with Adoption Self Manage Manage Agreement
Welcome kit Licenses via ELA Increase Suites

Portal