Page 26 - HCS for Account Managers
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Supporting Student Notes:
Scotts Miracle Gro:
http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps11363/scotts_summary_slide.pdf
Partner: West IP
• Replaced an aging PBX
• United 60 dispersed sites under a common cloud service by providing a consistent collaborative experience across all sites for
in-office and remote workers
• Able to access real time voice and video traffic data to make more informed decisions and drive down costs
• Can better scale agents to meet fluctuating seasonal demand
• Using unified messaging, presence, instant messaging, mobility, WebEx and video from the cloud.
