Page 32 - SCSL - Nov 2017
P. 32

Customer Success Plan








          Name 3 customer pain points or challenges your EA solution

          addresses (why did customer buy this EA?)


          • High growth and uncontrolled license costs

          • No visibility into cost and ownership of licenses


          • Standardizing on security OR collab solutions


          • Risk of compliance issues


          • Ability to accurately budget SW costs

          • Ease of transferring licenses between departments
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