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Others?

Broadsoft Broadcloud Avaya Collaborative                                                 MS Office365/Lync

• Supports VoIP, UM, Video, Cloud                                                        Online

Web conf, IM & Presence                                   • Supports VoIP, UM, Video, • Supports Office 2010, plus

• Integrates with Outlook,                                     Web conf, CC, IM & P           Sharepoint for web collab
   Lotus Notes, Facebook and                                                                  and file sharing
   leading CRMs (e.g. SFDC)                               • Integrates with Outlook,
                                                               Lotus Notes, Google Apps  • Lync Online offers P2P

• Mobility support for iOS,                               & leading CRMs (e.g.                voice calling with IM & P
                                                                                         • Mobility support for iOS,
MAonsdtroCido,mMpAeCtiatondrsPsCuffer from siSmFiDlaCr) weaknesses:

• MSuultpippolertsVFeMnCdors, No Integra• tedMAobrcilihtyitseucptpuorret,foMr iaOnSa,gement CAnodmropidle, Nxiotyk,iaLaimnditWedin
Features, Limited BYOD SuppoArntdroid, MAC and PC                                        Mobile

• Don’t offer a direct                                    • Supporting FMC in            • Supports FMC and AD
   consumption model and no                                    collaboration with AT&T        support
   on-prem solutions

• Complex solution as                                     • Avaya Live Engage            • Limited voice/video
   partner with Microsoft, IBM                                 interface not to               support in cloud
   and Acme Packet                                             everyone’s liking
                                                                                         • Complex as involves
                                                          • Rumours unsettling                LOTS of partners
                                                               partners

© 2012 Cisco and/or its affiliates. All rights reserved.                                         Cisco Confidential                 136
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