Page 89 - Partner Business Transformation Workshop Refresh
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Packaged services offerings

Package services “as-a-     • Streamlined, scaled down, fixed price package offerings
Service” rather than as a   • Standardised offerings such as: Proof of concepts/pilots, help
“project”
                              desk, managed services, data migration, and assessments
                            • Defined in terms of outcomes, not T&M

Use templates, checklists   • Repeatability is important to manage margins
and run-books               • Avoid complex time and material contracts for XaaS solutions on

                              initial engagements where possible

Price offerings consistent  • Price services consistent with XaaS pricing (per user, per month,
with cloud/consumption
models                        etc) where possible
                            • High upfront priced service offerings can appear out of line with

                              consumption based IT services
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