Page 89 - Partner Business Transformation Workshop Refresh
P. 89
Packaged services offerings
Package services “as-a- • Streamlined, scaled down, fixed price package offerings
Service” rather than as a • Standardised offerings such as: Proof of concepts/pilots, help
“project”
desk, managed services, data migration, and assessments
• Defined in terms of outcomes, not T&M
Use templates, checklists • Repeatability is important to manage margins
and run-books • Avoid complex time and material contracts for XaaS solutions on
initial engagements where possible
Price offerings consistent • Price services consistent with XaaS pricing (per user, per month,
with cloud/consumption
models etc) where possible
• High upfront priced service offerings can appear out of line with
consumption based IT services