Page 9 - Home Business - Fall 2018
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Productivity Tools for the Office


              Use Digital Ecosystems to Help Your Home Business Thrive
              HOME OFFICE  Sroughly 300 million Internet users in   enough of them. Typically led by one person
                                     By Mayumi Nakamura, President & CEO, PSP, Inc.

                    ince the online world began, technolo-
                    gy has changed the way we live. From
                                                  who wears many hats, most home-based busi-
                                                  ness owners are stretched thin, oft en leading
                                                  them to work with family members or friends
               1998 to more than 4 billion people (and count-
               ing!) today, the use of the web to gather infor-
                                                  on the ‘complicated’ work of getting their online
                                                  presence up and going.
               mation, communicate, entertain and conduct
               business has grown signifi cantly since the fi rst
                                                  While this may seem like a trustworthy and
               web page went live in the early 1990s.
               With the rise of the Internet, so too has come
                                                  can lead to costlier and less than ideal results,
               the rise of the home-based business: last year,
                                                  including loss of data security and out-of-date
               there were 38 million home-based businesses   cost-eff ective approach, it oft en backfi res and   Maintain an effective online presence for
                                                  soft ware that leaves a company’s privacy and
               in the United States generating more than $425   fi nancial security at risk while potentially caus-  your home business.
               billion in total annual revenue. With start-up   ing more harm than good.
               costs low, as 44 percent of home-based busi-
                                                  Fear Not Technology: The ‘Right’ Approach   under one roof and help from experienced
               nesses begin for less than $5,000, that trend
                                                  for Setting Up & Maintaining Digital   customer service representatives is just a
               also continues to expand.
                                                  Ecosystems                            phone call away. All of these sites can be
               At one time, a physical location served as a   So what is the ‘right approach’ for setting up   mobile-ready and able to work on multiple
               company’s storefront, but these days websites   and maintaining an eff ective online presence   devices, as well as search-engine friendly
               have become a modern business’ virtual front   for your home business? While the online world   so they’re found by customers as you want.
               door. Within a few minutes, anyone can con-  may seem overwhelming, there are a number   ■   Professional Emails and Online Market-
               duct an online search leaving a good or bad   of stress-free products and services that exist   ing to Keep You Growing. Home business
               impression on a potential customer. As a re-  to make it easy to create and maintain eff ective   owners can show off  their company and
               sult, the use of strategic online tools, includ-  digital ecosystems. Th  ese tools include:  its style with every message through pro-
               ing a smart ecosystem to create your digital                             fessional, personalized emails that stand
                                                   ■   Memorable Domains & Hosting. Getting
               footprint, is increasingly important for home                            out from the crowd, giving them access to
                                                     started online begins with securing a do-
               businesses to thrive.                                                    email anytime, anywhere. And business
                                                     main and having a name on the web that’s
                                                                                        owners can also use resources to help grow
                                                     unique and memorable (just like your com-
                                                                                        further through targeted online marketing
                                                     pany) that can help customers fi nd and re-
                   “  As a critical step in          member you. As a critical step in the online   designed to help them be successful.
                     the online process,             process, secure hosting can help keep web-
                  secure hosting can help            sites up and running so business owners   Current Tools to Help You Thrive
                                                                                     So once your digital ecosystem is up and run-
                   keep websites up and              don’t have to think about them.   ning, what to do? Th  ere are many existing
                    running so business            ■   Professional Website Building, or Custom  tools that can help a home business thrive.
                                                     Design & Development. Once a domain   From search to social media, multiple online
                 owners don’t have to think          and host is set, simple, do-it-yourself tools   tools exist to help get companies noticed and
                        about them.  ”               are readily accessible that can practically   keep them growing, such as e-mail newsletters
                                                     build websites for busy business owners.
                                                                                     reaching customers with personalized content
                                                     Users can choose from a variety of profes-  and professional design; free to inexpensive
               Specific Tech Needs for Home Users:
                                                     sionally-designed templates and add their   blogs eff ectively sharing information with the
               Making the Most of Your Resources
                                                     own content, with websites up and running   world and advertising your business while cap-
               To determine what a company needs, it’s im-
                                                     in a matter of minutes. Alternatively, cus-  turing details about search traffi  c; and social
               portant to start by looking at the business.   tom website design and development can   media connections added to sites — such as
               Home-based businesses can run the gamut   further extend a brand to its online cus-  Twitter, Facebook and YouTube — to further
               from service companies (landscaping, cater-  tomers at reasonable costs. Talented de-  engage your audiences. Simple-to-use online
               ing and interior design) to business consulting   signers and expert developers are able to   forms (from signing-up to signing-in) can also
               (accounting, graphic design, freelance writers)   work their magic to make visions a reality.  capture valuable user information.
               to consumer products (vintage clothing, furni-
               ture-building or other online wares), and more.  ■   Simple Onboarding. For businesses who   Included in this mix are many online ‘freebies’
                                                     already have a website, it can be easy to   to help boost marketing eff orts. Monitoring
               But the thing that most home-based businesses   simply transfer a site as well as a domain   customer reviews is easy to do via Google
               hold in common is resources and not having   name, emails and blog so everything is   Alerts; comparing your website performance
            34   Home Business Fall 2018                                                       www.homebusinessmag.com
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