Page 23 - Onboarding Guide
P. 23

New Franchisee
                                         2019 Onboarding Guide










                                                       Help Desk








                              The Joint’s Help Desk support center is for issues relating to resource access.
                       Click play on the video to see a quick preview. Maximize       the screen for better visibility.



















































        What is the Help Desk?                                                  When will I get access?

        The Joint Corps Help Desk is a ticketing system to help you and         Once your clinic name is established and approved, a member of
        your team work through IT challenges. The Help Desk technicians         the training team will submit a ticket for your access.
        can also be reached via phone at (480) 245-5960 ext. 3.




        How will I use it?                                                      How can I learn more?

        You will use the Help Desk to submit tickets for questions and          During Clinic Support Center Training, Phase2, you will learn more
        issues relating to the Joint resources.                                 about the Help Desk.


















                                                                                                                                 Published on:  05/20/2019
        © 2019 The Joint Corp. All Rights Reserved.                          23                                                    Revised on: 08/19/2019
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