Page 31 - PG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Participant Guide

• Welcome
Day One • Meet The Joint

• Introduction to Wellness Coordinator Role

Shadow the W.C. (Welcome and Build Rapport, Patient Intake)

(2 hours)
Facilitator Led

Instructions

Observe the W C as they interact with patients During this time, focus on the first three steps in the sales
process Record your observations in the section below

Questions Answers

How did the W C greet
patients?

How did the W C
build rapport with the
patient?

What questions did the
W C ask when new
patients arrived for an
adjustment?

What are some best
practices when new
patients arrive?

© 2019 The Joint Corp. All Rights Reserved. 31 Published on: 05/31/2019