Page 36 - PG - New Franchisee - Clinic Operations - 2019

New Franchisee Clinic Operations
Participant Guide

• Welcome
Day One • Meet The Joint

• Introduction to Wellness Coordinator Role

Sales Focus ( 5) (con’t)

Role-play

Instructions

In this activity, use the following objections to role-play with your facilitator The facilitator will act as the patient
and the Franchisee will act as the W C After each role-play, your trainer will provide feedback The role-play
begins with the Franchisee (W C ) presenting the plan options The Trainer will begin the activity with Role-Play
1 - Facilitator demonstration How did the W C present the plan options to the patient?

Role-play #1

Susan, this is

how the plan

works...

I’ll have to

think about

this...

© 2019 The Joint Corp. All Rights Reserved. 36 Published on: 05/31/2019