Page 29 - Sales Playbook (2)

SUPERION – Sales Playbook

GeoTRAK – Property Data Management
GeoTRAK is at the heart of our system providing comprehensive land data obtained from the Assessor’s
office to ensure accuracy. Users can conduct a preliminary screening of a property and then link a project,
permit, or code complaint case directly through GeoTRAK.

PermitTRAK – Permit Management and Inspection Coordination
Streamline the agency’s permitting process by tracking the unique workflows for all types of permits from
initial application through issuance. Everything the user needs from contact management, related permit
information, plan review tracking, inspector scheduling, financial details, and any other required
information is captured in PermitTRAK.

ProjectTRAK – Management of Planning & Development Activities
ProjectTRAK manages the workflow for all types of projects through the project lifecycle, starting with the
application through the review and approval process. All actions assigned and any conditions of approval
can be recorded for future evaluation. By providing attachment capability, plans can be scanned with mark-
ups and linked as part of the project’s history, while different plan cycles can be captured for future
reference.

CodeTRAK – Management for Code Enforcement & Compliance Activities
CodeTRAK provides incident and activity management while tracking the workflow for all types of code
enforcement activities from the time a complaint is received through compliance of the incident. When a
complaint or violation is entered on a property, CodeTRAK has the option to lock down the parcel record
and place a flag on all records associated with the property.

AEC TRAK – Central Directory for Architects, Engineers, & Contractors
AEC TRAK provides instant access to all information associated to individuals that do frequent business with
the agency, as it relates to permits and projects. Any type of professional can be tracked including
architects, engineers, contractors and surveyors, to name a few. Common information associated with
these contacts can be viewed by a single screen for quick accessibility.

CRM TRAK – Citizen Response Management
Tools needed to quickly capture and manage citizen issues are organized through CRM TRAK. As issues are
received through the phone or internet, it assists by effectively monitoring opened and closed issues, as
well as the exact location of the occurrence. Recurring issues and complainants can all be linked together
to ensure that issues are handled in an appropriate manner.

WorkSpace – User-Defined Dashboard
All end users of TRAKiT are able to use the WorkSpace to add customizable widgets to view information
pertaining to their role within the agency. No longer view information in a standard way, instead view
information the way you want to see it. WorkSpace provides details ranging from dynamic charts to
personal tasks to calendar items.

Reports
TRAKit includes a comprehensive set of standard reports to meet agency’s reporting needs. Commonly,
reports are added to our list and provided to clients based on the demand for new reports; however, if

3/8/2018

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