Page 30 - Sales Playbook (2)

SUPERION – Sales Playbook

unique reports are requested for an agency’s purpose, then these will always be maintained in the Reports
module of TRAKit.

GIS Integration – Spatial & Geographic View of Information
TRAKiT has a state-of-the-art GIS integration which allows all development activities such as permits,
projects, land management, code enforcement, licensing, and inspections to be managed directly from the
parcel fabric. TRAKiT leverages an agency’s GIS to enable users to visually search the map for development
activity and display results in reports. Included with TRAKiT’s GIS functions are enhanced user controls,
allowing users to view related records associated with the parcel, create permits or code cases directly
from the map, and even run a query to illustrate search results.

LicenseTRAK
LicenseTRAK is designed to issue and track a variety of different license types, including animal, business
and facilities licensing. Several fields are custom tailored according to the agency’s needs including license
types, classification codes, ownership types, and several more customized screen areas. At a glance, a user
can quickly review all information pertinent to a specific record.

eTRACKiT – Online Citizen and Contractor Access Module
The public can use our interactive web application eTRAKiT to access permit, project, license, code, land
and inspection information using web-enabled screens and functions. Citizens can request inspections, pay
fees, upload plans, apply for permits, file complaints and much more.

ITRAKiT/Mobile PDA
Using Mobile TRAK, inspectors and other officers can carry information about permits, code enforcement
cases and related inspections on their iPAD, PDA or Tablet PC. Inspectors can modify the inspection status,
enter inspection results and notes, schedule inspections, etc., all while in the field.

VoiceTRAKiT – Integrated Voice Response (IVR)
VoiceTRAKiT incorporates the latest technologies for IVR solutions. VoiceTRAKiT interfaces with our TRAKiT
application to provide inspection details right through the use of a touch-tone phone.

MyCommunity
MyCommunity allows government agencies a way to identify and resolve problems by listening to their
citizens. This user-friendly module gives citizens the power to improve communications by easily reporting
issues using a smartphone app. Users simply select the type of issue, snap a photo, add comments, and
submit. The app then routes the issue to the proper department for resolution. The app can also give users
updates on issues they have submitted, news bulletins, and emergency alerts.

Key Community Development Software Companies
• Accela; accela.com
• Cityview; municipalsoftware.com (part of Harris)
• Computronix; computronix.com
• Harris ERP (Innoprise); harriserp.com (part of Harris)
• Tyler Technologies; tylertech.com (now owns New World Systems)

3/8/2018

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