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Nomination Recognition 2017

Report by Cross Functional Team

CATEGORY: CROSS FUNCTIONAL TEAM AWARD

PROJECT: HeathTrust Implementation Team

CATEGORY: CUSTOMER FOCUS

NOMINATOR: Regina Fillipovich
ways of working, and multi-team collaboration ensuring all objectives and deadlines
were met. The team remained very dedicated to ensuring the overall success of the
implementations throughout 2017.

What were the results of the individual’s or team’s behaviors?
Won 9 out of 14 Hospital Systems consisting of 297 Acute Care Facilities and 136
off sites.
Dispensers Installed in 2017 - 279,000
Sales Generated in 2017 - $2.6MM
Overall Value of Opportunity Won - $ 10MM
Customer Satisfaction - 95% Satisfaction rating achieved based on Customer
Surveys
IDN Automated Implementation Process (Email Campaigns):
? Average delivery rate- 99%, 9% above industry average
? Average open rate- 32%, 10% above industry average.
? Average click through rate- 11%, 9% above industry average.

NOMINEE DEPARTMENT

Ashley Blair (5282) MKT DEV HC - Sales Operations 300540
David Canfield (5283) Sales - Medical Supply 100810

Richard Clark (5243) Dispenser Field Ops 100940
Brittany Cogdeill (7803) Mkt Devel Healthcare-Acute Care 300580

Alexandra Cona (8348) Sales - Medical Supply 100810
Kelly Doyne (9097) MKT DEV HC - Sales Operations 300540

Robert Dreis (5032) Sales - Medical Supply 100810

Robert Emens (9031) Traffic 200350
David Gray (4913) Demand Generation 100920
Ashley Honaker (8340) MKT DEV HC - Sales Operations 300540

Laura Huth (7687) Dispenser Field Ops 100940

Jennifer Jackson (8532) Sales Operations-CIC 100620
Jeffrey Kurtzer (8056) Sales - Medical Supply 100810

Joanne Lattur (5012) Dispenser Field Ops 100940
Nathan Luck (8751) MKT DEV HC - Sales Operations 300540

Susan Magazzeni (7757) Sales Operations-CIC 100620

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