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• Reliable—keeps tabs on work in process; remembers commitments.
• Good administrator; keeps things on track.

• Sets tight priorities.
• Uses time well.
• Says no if they can’t get to it.
• Completes most things on time and in time.

Some possible causes
• Can’t say no to people; gets overloaded.
• Impatient.

• Poor grasp of due process as seen by others.
• Poor mental organization.
• Poor sense of time.
• Procrastinates.

• Too busy to get organized.

Other causes
Being less skilled at, or overusing, some competencies may also be the cause of an issue with Poor
administrator.

Being less skilled at:

12. Decision quality

25. Plans and aligns
27. Resourcefulness
38. Optimizes work processes

Overusing:
3. Manages ambiguity

1 8. Global perspective
19. Cultivates innovation
20. Interpersonal savvy

Tips to overcome being a Poor administrator
1. Unsure where to start? Make a list of things to fix. Do an upstream and downstream check on the
people you work for, work around, and those who work for you, to create a list of the administrative
slip-ups you make that give them the most trouble. Be sure to ask them for help creating the list. That

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