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Learn more about Communicates effectively

Bailey, E. P., Jr. (2007). Writing and speaking at work (4th ed.). Upper Saddle River, NJ: Prentice Hall.
Bough, B., & Condrill, J. (2005). 101 Ways to improve your communication skills instantly (4th ed.). San
Antonio, TX: GoalMinds, Inc.
Garcia, H. F. (2012). The power of communication: Skills to build trust, inspire loyalty, and lead
effectively. Upper Saddle River, NJ: FT Press.
Hamilton, C. (2013). Communicating for results: A guide for business and the professions. Boston, MA:
Cengage Learning.
Weeks, H. (2008). Failure to communicate: How conversations go wrong and what you can do to right
them. Boston, MA: Harvard Business School Press.

Deep dive learning resource links

Adams, S. (2013, November 19). How to communicate effectively at work. Forbes. Retrieved from
http://www.forbes.com/sites/susanadams/2013/11/19/how-to-communicate-effectively-at-work-3/
Belena, R. (2010, February 17). Communication tips for avoiding the use of business jargon. Inside
Business 360. Retrieved from http://www.insidebusiness360.com/index.php/communication-tips-for-
avoiding-the-use-of-business-jargon-and-acronyms-14169/
Charan, R. (2012, June 21). The discipline of listening. Harvard Business Review Blog Network.
Retrieved from http://blogs.hbr.org/2012/06/the-discipline-of-listening/
Cherry, K. (n.d.). Types of nonverbal communication: 8 Major nonverbal behaviors. About.com
Psychology. Retrieved from
http://psychology.about.com/od/nonverbalcommunication/a/nonverbaltypes.htm

Cohan, P. (2012, December 4). 5 Ways to communicate more clearly. Inc. Retrieved from
http://www.inc.com/peter-cohan/five-ways-to-improve-your-communication-success.html

Everse, G. (2011, August 22). Eight ways to communicate your strategy more effectively. Harvard
Business Review Blog Network. Retrieved from http://blogs.hbr.org/2011/08/eight-ways-to-energize-
your-te/Federer, D. (2014, January 10). Have the difficult conversation. Business Observer. Retrieved
from http://www.businessobserverfl.com/section/detail/have-the-difficult-conversation/
Harrison, C. (2007, December). Who’s your audience? Ways to win your audience through inclusion.
Toastmasters International. Retrieved from
http://www.toastmasters.org/ToastmastersMagazine/ToastmasterArchive/2007/December/WhosYourA
udience.aspx

Hughes, S. (2012, October 25). I banned all internal e-mails at my company for a week. Forbes.
Retrieved from http://www.forbes.com/sites/forbesleadershipforum/2012/10/25/i-banned-all-internal-e-
mails-at-my-company-for-a-week/
Mind Tools. (n.d.). Creating effective presentation visuals: Connecting people with your message. Mind
Tools. Retrieved from http://www.mindtools.com/pages/article/creating-presentation-visuals.htm
Nierenberg, A. (2005, February 17). Adapting to different communication styles. Small Business
Advocate. Retrieved from http://www.smallbusinessadvocate.com/small-business-articles/adapting-to-
different-communication-styles-1427
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