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Learn more about Manages complexity

Davidson, J. E., & Sternberg, R. J. (Eds.). (2003). The psychology of problem solving. New York, NY:
Cambridge University Press.

Gharajedaghi, J. (2011). Systems thinking: Managing chaos and complexity: A platform for designing
business architecture (3rd ed.). Burlington, MA: Morgan Kaufmann.

Hoenig, C. (2000). The problem-solving journey: Your guide for making decisions and getting results.
Cambridge, MA: Perseus Publishing.

Rock, D. (2009). Your brain at work: Strategies for overcoming distraction, regaining focus, and working
smarter all day long. New York, NY: HarperCollins Publishers.

Rosenhead, J., & Mingers, J. (2001). Rational analysis for a problematic world: Problem structuring
methods for complexity, uncertainty and conflict. West Sussex, England: John Wiley & Sons, Ltd.

Watanabe, K. (2009). Problem solving 101: A simple book for smart people. New York, NY: Portfolio
Hardcover.

Deep dive learning resource links

Baer, D. (2013, March 26). Einstein’s problem-solving formula, and why you’re doing it all wrong. Fast
Company. Retrieved from http://www.fastcompany.com/3007430/einsteins-problem-solving-formula-
and-why-youre-doing-it-all-wrong

Dann, J. (2009, July 14). Darden prof: Tap outside resources to rev your innovation engine. CBS News.
Retrieved from http://www.cbsnews.com/news/darden-prof-tap-outside-resources-to-rev-your-
innovation-engine/
Goodman, N. (2013, February 28). Creative problem-solving strategies to test your business idea.
Entrepreneur. Retrieved from http://www.entrepreneur.com/article/225923
Hershfield, H. (2013, June). You make better decisions if you ‘see’ your senior self. Harvard Business
Review. Retrieved from http://hbr.org/2013/06/you-make-better-decisions-if-you-see-your-senior-
self/ar/1
Llopis, G. (2013, November 4). The 4 most effective ways leaders solve problems. Forbes. Retrieved
from http://www.forbes.com/sites/glennllopis/2013/11/04/the-4-most-effective-ways-leaders-solve-
problems/

Neville, A. (2013, May 10). Perfectionism is the enemy of everything. Forbes. Retrieved from
http://www.forbes.com/sites/amandaneville/2013/05/10/perfectionism-is-the-enemy-of-everything/
Weber, L. (2012, December 24). How to be a creative problem solver. The Wall Street Journal. Retrieved
from http://blogs.wsj.com/atwork/2012/12/24/how-to-be-a-creative-problem-solver/
Wooden, J. (2009, March). John Wooden: The difference between winning and succeeding [Video file].
TED. Retrieved from
http://www.ted.com/talks/john_wooden_on_the_difference_between_winning_and_success.html

Zwilling, M. (2011, July 19). Nine steps to effective business problem solving. Business Insider. Retrieved
from http://www.businessinsider.com/nine-steps-to-effective-business-problem-solving-2011-7

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