Page 58 - UNAM Strategic Plan (REVIEWED) 2019-2024

THEME: INSTITUTIONAL PLANNING AND INTERNATIONALISATION

Strategic Strategic objective Measure/KPI Targets Strategic initiatives Resp. Cost (000)
theme 22 23 24 Total
Undertake brand perception and implement the
recommendations of the survey (Acquire a consultancy to CEIR 100 - - 100
undertake a brand perception survey through online tools as well
as cohort discussions)
Develop an integrated institutional online presence (website with
BL = 61% online shop and marketing of programmes) CEIR 3,000 - - 3,000
19 = -
Stakeholder 20 = - Develop and implement appropriate strategy to address the areas CEIR - - - -
perception 21 = - of concern arising from the survey
rating 22 = 68% Develop and promote strategies for effective engagement with
Institutional planning and internationalisation
23 = 70% stakeholders (all service units, Alumni, private sector, public and
24 = 72%
other stakeholders). Activities include: official openings, trade fairs, CEIR 800 - - 800
external engagement events, internal staff engagement
Improve productions and etc.)
institutional
planning and Develop a process that keeps the UNAM website up to date CEIR - - - -
compliance (Managing departmental contributors to the website).
Monitor approval of programmes and projects implementation to DSIP - - - -
adhere to resource governance procedures
BL = - Provide enrolment planning targets to inform student intake DSIP - - - -
19 = - Register UNAM properties. DSIP - - - -
Customer 20 = - Review and implement campuses physical development guide
21 = -
satisfaction rate plans. DSIP - - - -
22 = 60%
23 = 65%
24 = 70% Review and align campus guide plans to HEMIS standards for DSIP - 1,000 - 1,000
relevance
Develop a monitoring and evaluation (M&E) system for planning LS & IA - - - -
and compliance
BL = Acquire an appropriate enterprise-wide BI system (acquiring
19 = expertise/consultancy to develop, deploy and support the DSIP 7,000 3,000 3,000 13,000
Improve 20 = functioning of the system)
institutional Turnaround time 21 = 4 Execute Institutional wide data cleaning DSIP - - - -
(in months)
research 22 = 3 Conduct and provide business intelligence to support decision-
23 = 3 making (IR Surveys bulk SMS, honoraria payments, survey assistants DSIP 300 - - 300
24 = 2.5 and out of pocket expenses)

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