Page 23 - Futr Investment Proposal
P. 23
23
Example Solution | HMRC
Futr’s chatbot solution provided a better FAQ service to HMRC
Late in 2018, the company pitched a chatbot to HMRC via Accenture.
Futr’s chatbot tech scraped the data from HMRC’s 35,000 online pages in seconds to create an intelligence chatbot which
gave better responses than HMRC’s own FAQ function.
Futr are following up with HMRC in 2019.
