Page 13 - Bernardon Proposal-Bayhealth Milford Primary Care Clinic
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               Quality Control                                         performance of our services.  We know that
               Bernardon has a formal Quality Assurance                being prompt in responding to questions
               Program  designed  to  build  high  quality  into       and meeting deadlines is critical to any
               the design process and lessen the reliance              project.  The long-standing relationships
               on last-minute error detection during the               that we have established with a number of
               construction process.  The program involves             clients who have retained us for multiple
               a “fresh eyes” review of a project at various           projects such as Nemours Children's Health,
               phases of design, from the smallest and                 ChristianaCare, Rothman Institute, Beebe
               simplest of projects to the largest and most            Healthcare, and the Delaware Department
               complicated.  Our Quality Assurance Director,           of Health & Social Services is a reflection of
               Michael Welz, CSI, CDT, will review the                 our commitment to being responsive to the
               project at the completion of the schematic              needs of our clients.
               design phase as well as during the production
               of the construction documents.  The focus of            Flexibility
               the review revolves around code compliancy,             Bernardon can tailor our services to the
               constructability, coordination of the building          requirements of a particular project - from
               systems     components,     and    economical           a straightforward healthcare fit-out project
               solutions to the design and construction.  This         to a complex renovations program requiring
               “fresh eyes” approach  helps in minimizing              the integration of multiple disciplines in
               changes during construction that may lead               occupied facilities.  The close relationships
               to delays and additional costs.                         we have formed with key engineering
                                                                       consultants, allows them to fit easily into
               Client Interaction                                      our project team.
               Being responsive to our clients and flexible in
               performing our services are the key elements
               of our working philosophy.


                 Responsiveness
                 We work in partnership with our clients - it
                 is  our  challenge  to  use  our  creativity  and
                 knowledge to deliver the mission and vision
                 of Bayhealth.  We will listen to understand
                 your objectives and goals for this clinical
                 fit-out project.  We will propose multiple
                 concepts and alternatives, coordinating our
                 efforts with members of your project team
                 to arrive at a design consensus.  Schedules
                 and deadlines are taken seriously in the






            BERNARDON | RESPONSE TO REQUEST FOR PROPOSAL
            Architectural and Engineering Services for Bayhealth | Milford Primary Care Clinic | August 19, 2022  Page 10
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