Page 23 - اللغة الإنجليزية - قسم الإرشاد السياحى- الترم الأول

English for Guidance by Prof. Adel AlSheikh

A: Our accommodations are pretty substandard.

B: Is there anything in particular that is wrong with your room?

A: The room smelled of smoke, even though it was supposed to be a

nonsmoking room.

B: You should not have to put up with that. Was the hotel restaurant good?

A: Actually a few people from our group got sick, and everyone thinks it was

from the bad dinner that we ate.

B: Our tour company takes pride in providing excellent tours. Please let me

offer you a free city tour and lunch as an apology.

What does the tourist complain?

1. The tourist complains that

(a) they are always arriving in time.
(b) they are always arriving after something is closed.
(c) they are always arriving early.
(d) they are always arriving on time.

(a) accommodations are not substandard.
(b) accommodations are pretty standard.
(c) accommodations are pretty ideal.
(d) accommodations are pretty substandard.

(a) the room smelled of dead rats.
(b) the room smelled of smoke.
(c) the room smelled of flowers.
(d) the room smelled of stagnant air.

(a) many people from the group got sick.
(b) a few people from the group like the food.
(c) a few people from the group got sick.
(d) a lot of people from the group got sick.

To apologize for such a bad service, the hotel will…………………..
(a) offer the group a free city tour and lunch.
(b) upgrade the group to a suite.
(c) offer the group a free city tour and dinner.

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