Page 19 - اللغة الإنجليزية - قسم الإرشاد السياحى- الترم الأول
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English for Guidance by Prof. Adel AlSheikh
o Providing information about the history and culture of the places they
visit;
o describing points of interests; and
o answering questions tourists may have.
Managing groups of up to thirty people:
o Being able to keep the group focused;
o making sure no one gets lost or left behind; and
o making sure the group is safe.
Driving a motorized vehicle like a bus or a boat when necessary.
Making sure that the group adheres and follows local laws, regulations, or
rules of specific destinations.
Responding to emergency situations:
o Providing cardiopulmonary resuscitation (CPR) or first aid to tourists if
needed;
o remaining calm during stressful situations; and
o handling a group of panicking people.
Assisting tourists with special needs like senior citizens, people with
disabilities, and people with small babies.
Daily Tasks
Pre-briefing about the group.
Meeting the group.
Going over emergency procedures with the group.
Explaining points of interest during the trip.
Answering questions about the tour.
Distributing promotional material.
Making sure the group stays together and is safe until the end of the tour.
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