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■ Administered reimbursements for 80+ traveling staff and faculty members on Concur while auditing expenses to ensure that
they met the University’s travel policies.
■ Made purchases with a university issued credit card, reallocated charges to appropriate budget lines as charges posted, and
maintained detailed records of transactions.
■ Created schedules for two part-time employees, managed their workflow by assessing departmental needs and projects,
monitored and approved their timecards, and created purchase orders for their payroll; identified new candidates for
part-time work, facilitated filling out paperwork such as I-9s and W-4s for new hires, and participated in the interview process
as needed.
■ Provided hands-on support for admissions by scheduling admissions interviews, providing extensive telephone and e-mail
support to prospective applicants, giving campus tours, maintaining digital admissions documents, coordinating class visits,
supporting admissions events, and other miscellaneous tasks.
■ Managed ordering supplies for the academic program, including regular office supply inventory, special orders for the IT
department and special events, while reducing spending.
■ Supported events on campus by helping to develop outreach, staffing the event, and creating collateral.
The Wharton School, San Francisco Campus, University of PA – San Francisco, CA
August 2014-October 2015
Administrative Assistant
■ Oversaw all aspects of campus security by monitoring activity, programming access cards, and maintaining the crime log.
■ Created the comprehensive emergency evacuation plan for campus and served as chief floor warden for evacuation drills.
■ Contributed to facility operations by scheduling elevator lock/unlock, HVAC, and housekeeping for class days and events.
■ Managed inventory and ordering of office supplies for special events, academic programs, and staff needs.
■ Provided event support by staffing reception, creating signage, coordinating with vendors, and other miscellaneous tasks.
■ Supported the MBA program for Executives admissions efforts by answering basic telephone and e-mail inquiries, giving
tours to prospective applicants, putting together admissions collateral, scheduling admissions interviews, maintaining the
admissions interview calendar, and filing admissions documents.
■ Worked on special projects as needed across departments by performing data entry, statistical analysis, and marketing &
educational research.
■ Assisted in, and later managed, travel reimbursements for faculty and staff on Concur.
SF Custom Chiropractic – San Francisco, CA
April 2014-August 2014
Billing Manager
■ Managed and streamlined billing and collections processes, including billing insurances, reviewing and enforcing billing
policies, and managing electronic funds transfer payment remittance across several insurance companies.
■ Posted and reviewed charges for each treatment code for every patient seen in the office.
■ Managed the processing of insurance benefits by the front desk staff.
■ Wrote monthly press releases and tri-monthly blog posts.
■ Managed all aspects of personal injury and adjudication cases as they related to billing.
■ Provided training to new front desk staff and chiropractic assistants.
SF Custom Chiropractic – San Francisco, CA
May 2013-March 2014
Chiropractic Assistant, Public Relations Correspondent
■ Assisted doctors with warm up stretching, massage, and treatments.