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Roger Hiles
16673 Maple Street
Fountain Valley, CA 92708
(714) 707-7728
hilesr@gmail.com

Experienced library leader with proven ability to drive technology-centered change
Expert communicator within organization, city, and community
Efficient and effective manager of library technology, budgets, and resources

Professional Education:

Master of Library Science​ – San Jose State University (ALA accredited)
Bachelor of Arts in Classical Civilization​ – University of California, Irvine

Work Experience:

12/2012 - present Arcadia Public Library
Library Services Manager, Information and Materials Management
Manage Circulation, Information Systems and Technical Services units (9 FT, 21 PT staff)

* Oversee major programs and service planning for 60,000 residents
* Led project to create multi-room Community Learning Center for public computing and MakerSpace use
* Led successful effort to obtain California State Library Broadband grant to upgrade the Library's Internet
connectivity and modernize network infrastructure
* Worked with management team to update to the Library's Strategic Plan and conduct the resulting
community needs assessment
* Worked with City Administrative Services staff to replace City Information Technology support vendor

10/2012 - present Burbank Public Library
Branch Supervisor (Part-Time)
Supervise Buena Vista Branch Library on Sunday afternoons (12 PT staff)

12/2010-2/2012 Santa Barbara Public Library System
Library Services Manager
Managed Santa Barbara Central Library as well as Reference Services, Technical Services and Youth
Services units supporting 8 branch city/county system (17 FT, 43 PT staff)

*Supervised the Central Library in Santa Barbara and oversaw the System's central Technical Services and
shipping units serving a population of about 150,000 in the City/County system
*Provided leadership for RFID conversion for Central Library, Eastside Branch Library, and Goleta Library
*Worked closely with City Public Works staff and was Library liaison for three major building renovation
projects at the Central Library
*Served on Automation and Technical Services Operations Committee for Black Gold Library System

1/2009-12/2010 Placentia Library District
Library Services Manager
Managed Technical Services, Reference/Adult Services and Children's Services (4 FT, 2 PT staff)

*Oversee major programs and service planning for the District’s 52,000 residents.
*Planned, supervised, and presented public training programs in the library's computer lab
*Implemented Google Apps, migrated legacy email system data
*Presented Human Library Program