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Tracee Crockett                                                                                                         Tracee Crockett


        Phoenix, AZ, 602-882-7316 (cell), traceecrockett@gmail.com                                    resume p.2               Phoenix, AZ 602-882-7316 (cell), traceecrockett@gmail.com                                     resume p.3


       VARS Program Manager          City of Phoenix Aviation Department                       Mar 2013- Nov 2013             Caseworker II                 City of Phoenix Parks and Recreation Department           Feb 1999- June 2000
                                     Community Noise Reduction Program (CNRP)                  Feb 2009- Aug 2012                                           First Offenders Program
       -       Managed the Voluntary Acquisition and Relocation Services (VARS) program which included: property              -       Provided short term case management to first-time juvenile offenders and their families
               acquisitions, family relocations, demolitions, property management and maintenance of over 700                 -       Facilitated and taught diversion workshops for parents and juveniles
               acquired parcels, environmental testing and abatement, archaeological monitoring, file review and audit        -       Devised assessment tools and presentation curriculum
               compliance, disability modifications, case management and social service referrals                             -       Submitted reports and documentation for grant-funded program
       -       Reviewed and approved program invoices and purchase agreements
       -       Oversaw 7 program consultant contracts
       -       Oversaw compliance of federal regulations and policy interpretations as related to grants and funding          Caseworker II                 City of Phoenix Human Services Department                 Dec 1997- Feb 1999
       -       Managed a $20 million capital improvement program and program operational budget                                                             Young Families CAN Program
       -       Worked collaboratively with various departments, governmental agencies and community organizations             -       Provided long term case management to teen mothers
       -       Drafted, reviewed and approved memorandums of agreement, policies and procedures for the program               -       Coordinated with the Department of Economic Security (DES) JOBS program for program facilitation
       -       Oversaw outreach initiatives such as surveys, community events and meetings, newsletters, and                  -       Worked collaboratively with other agencies for client social services delivery and referrals
               website content                                                                                                -       Submitted reports and documentation for grant-funded program
       -       Provided briefings, updates and presentations to executives, elected officials and community members
       -       Supervisory oversight of 17 employees and 28 program team consultants
       -       Created/implemented a contractor/staffing transition plan and a strategic program sunset plan                  Youth Counselor               City of Phoenix Parks and Recreation Department           April 1997- Dec 1997
                                                                                                                                                            At Risk Youth Division- Project BRAVE
                                                                                                                              -       Conducted domestic violence and violence prevention workshops for youth and teens
       Project Manager               City of Phoenix Aviation Department                       April 2008- Feb 2009           -       Monitored program participation rates
                                     Planning and Environmental Division                                                      -       Coordinated and staffed recreation activities and special events at the Thunderbirds Teen Center
       -       Managed the non-technical project components of environmental remediation projects and permitting
               programs including scheduling, budget, billing and administration
       -       Drafted standard operating procedures for various environmental programs                                        Case Manager                 United Methodist Outreach Ministries                      Oct 1995- April 1997
       -       Reviewed and summarized environmental contracts and regulations
                                                                                                                              -       Provided short term case management to homeless families living in the shelter
                                                                                                                              -       Developed a case management procedural guideline
                                                                                                                              -       Worked collaboratively with other agencies for client support services and referrals
       Senior Assistant/             City of Phoenix Office of the Mayor                       Jan 2004- April 2008
       Policy Advisor                Mayor Phil Gordon
       -       Served  as the  mayor’s staff liaison,  community  liaison  and policy  advisor  for  various  departments,    Job Counselor                 City of Phoenix Parks and Recreation Department           Jan 1995- July 1995
               constituencies and initiative areas                                                                                                          At Risk Youth Division
       -       Oversaw the office operating budget and the affirmative action compliance                                      -       Assisted teens with resume writing, interview preparation, and maintaining good work ethic
       -       Coordinated special events and programs on behalf of the mayor                                                 -       Worked with local businesses to employ teens
       -       Addresses constituent and community concerns                                                                   -       Coordinated and staffed recreation activities and special events at the South Phoenix Youth Center
       -       Supervised administrative support and neighborhood assistance staff and office internships
                                                                                                                     -

       Outreach Project Manager  City of Phoenix Aviation Department                           Jun 2001-Jan 2004
                                     Business and Properties Division
       -       Conducted local and national outreach for construction, concession, and procurement opportunities
       -       Completed  the  annual  Federal  Aviation  Administration  concessions  report  and  City  of  Phoenix
               Affirmative Action business plan for the department
       -       Tracked sales and Disadvantaged Business Enterprise (DBE) reporting for concession contracts
       -       Managed airport fuel permits for fixed-based operators
       -       Coordinated various sponsorship efforts and special events


       Management Intern             City of Phoenix Budget and Research Department            Jun 2000- Jun 2001
       -       Performed management duties, special assignments, and drafted reports for various city departments
       -       Worked  in  the  budget  and  research,  information  technology,  city  manager’s  office,  community  and
               economic development departments and on a special assignment for Councilman Phil Gordon/ District
               4 Council Office
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