Page 35 - FY 2025 NRR Annual Report

NEW HIRES SATISFACTION Nurse and PA Recruitment and Retention Annual Report FY25 35

MEASURING SATISFACTION AMONG RECENT UM HEALTH HIRES

The New Hire Survey is distributed to all Registered Nurses during their first 8–10 months of service, gathering
feedback on their onboarding experience, orientation quality, satisfaction with their new unit, and overall fit
at UM-Health. Candidate feedback is meticulously evaluated and utilized to drive ongoing process
improvements.

In the past fiscal year, overall satisfaction among new RN hires in choosing UM-Health as their employer
remained strong at 93.1%, consistent with the previous year. This continued high level of satisfaction is a
significant factor contributing to our low vacancy rates in FY2025.

ARE YOU SATISFIED WITH YOUR DECISION TO JOIN THE U-M NURSING TEAM?

Yes No

94.56%
2018
5.44%
93.85%
2019
6.15%
97.27%
2020
2.73%
93.27%
2021
6.73%
91.87%
2022
8.13%
93.90%
2023
6.10%
93.88%
2024
6.12%
93.10%
2025
6.90%
0% 20% 40% 60% 80% 100%

RATE YOUR OVERALL LEVEL OF SATISFACTION WITH YOUR CURRENT UNIT AT MICHIGAN MEDICINE

Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied

51.50%
50.00%
47.62%
44.80%
42.86%
38.78%
35.24%
29.95%

23.56% 24.10%

14.97%
13.61% 13.80% 13.80%
12.50%
10.58%
9.52%
6.67%
5.39% 4.08%
0.95% 3.37% 1.20% 0.68% 3.40%
2021 2022 2023 2024 2025
Source: New Hire Nurse Survey FY25