Page 12 - GSD News Magazine Nov 2017 Year in Review

Customers

RMIT University
DC services help me to achieve my goals and meet my targets. Deni worked well with
my team over 6 months of upgrades to our infrastructure. Deni is always on our side
during escalations of support cases and for Proactive engagements/deliverables.
Erwin Luz has been good at following up on any issues even after a support case is
completed.

Bank of New Zealand
The technical guys are pretty thorough, no issues with them.
Sumit does a great job of keeping us informed, schedules all meetings and delivers on
what he says he will.

Ministry of Social Development
Excellent support from Gina. Always proactive and driving my guys to get results.
Knowing that there is a team of people available and willing to support us if something
does go wrong, not just the local team but also the whole E2E support team.

Country Road
DC is a one-stop-shop for me business. Valuable automated processes like IRS and case
management. End-to-End service responsibility.
Raju is an asset to my business. His customer focused attitude is great.
Raju exceeds my expectations every year. I feel secure knowing that Raju is looking after my
business.

Lion
Legend! Extremely responsive, nothing is too much trouble - goes over our account,
takes time to understand our needs.
TSMC provided our organisation with exceptional service over the years. I would like to
extend my appreciation to the Newcastle Team.
Raju exceeds my expectations every year. I feel secure knowing that Raju is looking
after my business.

Woolworths
ASM John Martins is good. Subradeep & Hari are ready to help but need to see them in
action than talk, they rely on John for everything. Gus is really good.

Workcover
We feel that HPE is very invested in our success and Vincent makes himself available
and present. Vincent has always approached any of our requests with a can do attitude.

Ministry of Education NZ
They keep us updated and informed, the proactive planning is worthwhile, we have
dragged the chain here a bit but have some activity underway around health checks.