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The only sustainable longer-term do their jobs and DO them well.
solutions are for organizations to: Second, if we achieve the needed
1. Rapidly increase real productivity levels, repetitive and
productivity – units of output per mindless work will have been got
unit of human resource input; rid of. So, we will need to invest
2. Rapidly develop the skills in the development of individual
needed to achieve 1. above and to contributors as they take on the
meet the demands for higher in- work which requires skilled human
post skill levels. intervention and thus cannot be
Achievement of these will only be automated.
possible if we see rapid increases Bottom line, the development
in the skill levels of management pendulum may well need to
and leadership. This will first swing back to include more
require attention to the processes strategic investment in genuine
via which they are selected development, not merely learning.
but, more importantly, serious The current level of cost savings
investment in pre-appointment, on- being accrued from eLearning,
appointment, and post-appointment on-demand learning, and web-
skill development. We don’t need based workshops may prove to be
managers and leaders who KNOW financially ill-advised.
HOW to do their jobs; we need
managers and leaders who CAN
30 December 2019
