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Glossary











             Agency             An agency is a business that helps people find work. The work is normally
                                temporary. Sometimes agencies introduce people who are looking for work to
                                employers. If an agency sends you a personal assistant, they are the employer.

             Benefits in        These are benefits, other than pay. Examples include company car, health
             kind               insurance, and travel payments.


             Department         This is the government department which is responsible for most state
             for Work and       benefits in England, Wales and Scotland.
             Pensions (DWP)

             Employee           An employee is someone who works for somebody else (called an employer).
                                An employer will often ask an employee to sign a contract of employment – a
                                document which records the terms they will work on (for example: working hours,
                                how much they will be paid, what happens if they are ill). There does not have to
                                be a written contract for your relationship to be legally counted as employment.


             Employer           An employer is a person or business who has to give work to someone and
                                pay them for it under a contract of employment. The employer directs and
                                controls the work that the employee does.


             HM Revenue         HM Revenue and Customs (HMRC) are the part of the government that deals
             and Customs        with tax, national insurance contributions, working tax credit, child tax credit
             (HMRC)             and child benefit.


             Lower Earnings     This is the minimum amount an employee must earn in order to qualify for
             Limit (LEL)        any social security benefits or statutory payments.


             Local Authority    Local Authorities (also known as councils or social services) are responsible
                                for the services in the area where you live.


             National           A person (and sometimes their employer) pays National Insurance contributions
             Insurance          to HM Revenue and Customs if they are aged 16 and over. The contributions
             contributions      build up their entitlement to state benefits.
             (NIC)              There are different classes. For example:

                                Class 1 NICs are made up of primary NICs (employee contributions) and
                                secondary NICs (employer contributions).

                                Class 1A NICs are paid by the employer on some benefits and expenses.
                                Class 2 are paid by people who are self-employed. It is a fixed weekly amount.
                                Class 4 are another type paid by people who are self-employed. The amount
                                depends on the taxable profit of your business.


                                                                                                   (continued)


           page 45             Taking on a personal assistant – a basic guide • Glossary
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