Page 9 - October 2019 Final

PASSWORD NOT RECOGNIZED

By Rashawnda Atkinson

Do you know what to do if FSR on “Resident Login” on Some people follow these steps and
Connect no longer “accepts” or rec- www.watergateatlandmark.com. still experience issues. This is when
ognizes your login password? you may contact the Communica-
Once you’ve reached the WAL FSR tions Office where your email will
It’s a frustrating experience for login webpage, click on Forgot be verified with what’s on file. Af-
some residents, especially when it’s Passcode located in the gray field ter making sure your email log in
time to pay an assessment or access on the left side of the screen. Then, matches the one in FSR Connect,
content not shared publicly. The enter your email address and click you will receive a unique registra-
first step to take should be to reset Submit to send a temporary pass- tion code which you’ll use to re-
your password on your own. word to your email. Sometimes this register your account. Should you
email may end up in a junk or spam receive an error message from that
Visit the WAL FSR login page at folder (Gmail users may also need point, your situation would have to
www.dcmetro.fsrconnect.com/ to check their “Updates” or “Social” be referred to our technical support.
WatergateAtLandmark. You should folders if it doesn’t appear in the
see “Watergate at Landmark” and a Primary folder). Have other questions? Come
green bar at the top of the page. If out to the Communications
you see a white screen with login Once you’ve gotten the email, click Presentation sponsored by the
and password fields, then you have the link and enter in your temporary Communications Committee
logged onto the administrative side password. You should be able to log on Friday, October 4, in the
of the public website. You can ei- in successfully and create a new
ther type in the FSR website or click password that you can remember. Terrace Lounge at 11 a.m.

October 2019 Wheel Page 9