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Dharamasooriya, Ekanayake & Appuhamy




                     organization.  Porter  et  al.  (1974)  further   behavior  is  visible  when  organizational
                     describes organizational commitment as “an        members  are  committed  to  existing  groups
                     attachment to the organization, characterized     within    the   organization”.   Therefore,
                     by  an  intention  to  remain  in  it;  an        organizational  commitment  is  a  state  of
                     identification  with  the  values  and  goals  of   being, in which organizational members are
                     the organization; and a willingness to exert      bound  by  their  actions  and  beliefs  that
                     extra  effort  on  its  behalf”.  Individuals     sustain  their  activities  and  their  own
                     consider  the  extent  to  which  their  own      involvement  in  the  organization  (Miller  &
                     values  and  goals  relate  to  that  of  the     Lee, 2001).
                     organization  as  part  of  organizational                   3 METHODOLOGY
                     commitment; therefore it is considered to be
                     the linkage between the individual employee              The  primary  data  of  the  study  were
                     and  the  organization.  Another  perspective     collected  using  a  questionnaire,  which
                     on  organizational  commitment  is  the           consisted  of  5-ponit  Likert  scale  questions.
                     “exchanged-based  definition”  or  "side-bet"     This  scale  is  define  as  follows.  1-Strongly
                     theory  (Becker,  1960;  Alluto,  Hrebiniak  &    disagree,  2-Disagree,  3-  Neither  agree  nor
                     Alonso, 1973).                                    disagree,  4-Agree,  and  5-Strongly  agree.
                                                                       This  questionnaire mainly consisted of two
                         This  theory  holds  that  individuals  are
                     committed to the organization as far as they      sections. First section is about demographic
                     hold  their  positions,  irrespective  of  the    information  of  employees.  Second  section
                     stressful   conditions   they   experience.       gathers  information  about  organizational
                     Mowday et al. (1982) support the “side-bet”       commitment. There are three parts in section
                     theory    by    describing   organizational       two.  Each  consisted  of  8,  5-ponit  Likert
                     commitment  as  a  behavior  "relating  to  the   scale  questions  to  measure  the  affective,
                     process by which individuals become locked        continuance  and  normative  commitment  of
                     into  a  certain  organization  and  how  they    employees.
                     deal with this problem".
                                                                             Let X denotes mean value of answers
                         This behavioral aspect of organizational      to  the  set  of  questions  under  each  of  these
                     commitment      is    explained     through       three commitments, where 1 ≤  ≤ 5. Then
                     calculative  and  normative  commitments.         the level of organizational commitment was
                     Cohen (2003) states that “commitment is a         measured  according  to  the  following
                     force that binds an individual to a course of     decision rule.
                     action of relevance to one or more targets”.
                     This  general  description  of  commitment        If  1  ≤  X  ≤  2.33,  the  organizational
                     relates  to  the  definition  of  organizational   commitment  of  non-managerial  employees
                     commitment by Arnold (2005) namely  that          is low.
                     it is “the relative strength of an individual’s
                     identification  with  and  involvement  in  an    If  2.34  ≤  X  ≤  3.66,  the  organizational
                     organization”. Miller (2003) also states that     commitment  of  non-managerial  employees
                     organizational  commitment  is  “a  state  in     is moderate.
                     which  an  employee  identifies  a  particular
                     organization  and  its  goals,  and  wishes  to    If  3.67  ≤  X  ≤  5,  the  organizational
                     maintain  membership  in  the  organization”.     commitment  of  non-managerial  employees
                     Organizational commitment is therefore the        is high.
                     degree  in  which  an  employee  is  willing  to
                     maintain  membership  due  to  interest  and      Source: (Author developed)

                     association with the organization’s goals and            The  internal  consistency  of  the
                     values.  Reichers  (1985)  is  of  the  opinion   questionnaire  was  tested  using  Cronbach’s
                     that   “organizational   commitment      as       alpha  test.  Secondary  data  of  monthly





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